Field Service Engineer role in Utrecht

Field Service Engineer – Energy Storage (Hybrid, Netherlands)

Reports to: Team Lead Field Service Start date: Earliest availability from 1 May

About the Company

You will be joining one of the most exciting and rapidly expanding energy technology businesses in the Netherlands, a leader in advanced battery energy storage systems (BESS) with a fully vertically integrated offering across system design, installation, commissioning, grid services, and long-term operations and maintenance.

The organisation has approximately 95 employees across the Netherlands, UK, Germany, China, and Indonesia, supporting 100+ large-scale BESS sites in the Netherlands.

The culture is flat, flexible, and international (29+ nationalities) with strong growth opportunities and a reputation for innovation, ISO excellence, and end to end energy solutions.

Your Role – Field Service Engineer

As a Field Service Engineer, you will play a critical role in commissioning, maintenance, troubleshooting, and service of commercial and utility scale battery systems. Each day is different, combining hands-on site work, diagnostics, reporting, administration, and collaboration with technical teams.

Typical Weekly Structure

• 3 to 4 days per week on customer sites
• 1 day per week at the warehouse and R&D centre for meetings, planning, preparation, tickets, documentation, and admin
• On-site days usually run 9:00 to 13:00, followed by remote work including tickets, forms, and reporting

What You Will Do

On-site work

• Diagnose issues such as communication errors, lost grid meter readings, open contactors or strings, or general system disruptions
• Resolve issues by examining component behaviour, closing contactors, and coordinating with EMS teams
• Handle hardware checks, minor physical issues such as cosmetic battery container damage, and general field problem solving
• Perform service and maintenance inspections every 6 months with detailed photographic and technical documentation
• Support commissioning of new systems
• Use IR cameras for thermal checks and ensure accurate data capture

Admin and reporting

• Complete commissioning forms, inspection sheets, and service documentation
• Manage Gira ticketing for follow-ups and remote support
• Maintain accurate logs of system behaviour, values, issues, and resolutions
• Collect tools or parts delivered to your personal locker

Collaboration

• Work closely with Operations, Asset Management, PMO, and Technical teams
• Coordinate with EMS and BMS specialists during troubleshooting
• Participate in weekly meetings and planning sessions

What You Bring

Essential

• Experience in Field Service, ideally within BESS, UPS, communication cabling, grid meters, or power systems
• Understanding of AC and DC fundamentals, batteries, and PCS or inverters
• Strong technical troubleshooting experience
• Fluent Dutch speaker (Dutch passport required for certain sites)
• Valid B driving licence
• Comfortable with reporting, administration, and structured documentation
• Willingness to travel across the Netherlands
• Independent, proactive, and reliable

Qualifications

• VCA mandatory
• NEN1010 and NEN3140 preferred (training can be provided)

Nice to have

• Experience in commercial or industrial or utility environments
• Background in solar, inverters, chargers, or batteries
• Familiarity with commissioning of energy systems

Performance Expectations (First 3 to 6 Months)

• Independently executing service and maintenance inspections
• Successfully supporting commissioning activities
• Accurate and consistent reporting and ticket management
• Strong collaboration with internal teams
• Reliable on-site troubleshooting and fast issue resolution
• Confidence to manage 3 to 4 site days per week

Why This Role Is Unique

• Daily variation with no two sites or issues the same
• Combination of hands-on technical work and structured engineering reporting
• Opportunity to learn deeply about batteries, PCS, and containerised energy systems
• Work within a high performing, multicultural engineering team
• Join a business delivering full turn key solutions including hardware, software (BMS and EMS), cyber secure grid services, and commercial optimisation
• Opportunity to grow technically across AC, DC, grid, EMS or BMS, commissioning, ISO processes, and more

Compensation and Benefits

• Base
• Holiday allowance: 8%
• Holiday days: 25-35 days per year, to be discussed with line manager.
• Travel: Company van.
• Contract type: 1 year fixed term, with the intention to extend indefinitely
• Pension scheme: Strong pension scheme paid majority by the employer